This position plays a major role in a guest's dinner and/or bar experience. Consistency is a key element in a positive experience, which is achieved by always following recipes. A bartender must be friendly, outgoing and possess good communication skills. A bartender should be organized and able to think and act quickly and effectively while retaining self-composure.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to pass Responsible Service of Alcohol Test with a score of 90% or better.
Welcome each guest personally within 30 seconds.
Communicate with guests using clear and enthusiastic words, tone and body language at all times. Make guests feel appreciated through bartender's actions.
Work as a team with all Lost Signal Brewing Company personnel to maintain an effective atmosphere and an efficient food and beverage service.
Work with others to keep all areas cleaned and stocked to Lost Signal Brewing Company standards at all times.
Mix, garnish and serve alcoholic and nonalcoholic drinks for patrons of bar and dining room following standard recipes.
Ring drink orders into computer immediately, collect money from guests for drinks served and make change.
Arrange bottles and glasses to maintain an attractive display in agreement with Lost Signal Brewing Company standards.
Wash and sterilize stemware.
Be attentive! Offer assistance before the guest has to ask for it.
Count drinks guests are served.
Place current bar tabs in front of guests at all times.
Monitor and ensure that no guest receives more than the allowed number of specific drinks.
Anticipate your guest's needs. Follow the half-full rule when offering another drink. Be alert of guest signals (raising a hand, making eye contact, etc.), and acknowledge the guest to let them know the bartender will be right with them.
Learn guests' names, occupations and favorite drinks. This will make Lost Signal Brewing Company a special place for them.
Serve alcohol responsibly. Should a guest reach the state where the bartender does not feel the guest should drive, supply a taxi. Do not hesitate to ask for management intervention if necessary.
Perform other duties as directed.
This position has no supervisory responsibilities.
This job operates behind the bar and may be working in close proximity to co-workers. The noise level in the work environment can be loud. Hazards may include, but are not limited to, cuts, slipping and tripping.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Walk and stand during entire shift.
Continuously reach, bend, lift, carry, stoop and wipe.
Remain stationary for long periods of time.
Frequently wash hands.
Be able to lift up to 35 lbs.
Be able to manipulate fingers, hands and arms to cut, measure, pour, serve, carry and wipe.
Be able to hear and talk.
Good close and distance vision and ability to adjust focus between the two.
Position Type/Expected Hours of Work
This position regularly requires long hours and frequent weekend work.
No travel is expected for this position.
Required Education and Experience
High school diploma or GED.
Prior experience working in a restaurant.
Basic knowledge of beer, wine and spirits.
Complete SMART (State of Missouri Alcohol Responsibility Training)
Preferred Education and Experience**
Additional Eligibility Qualifications
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.